If you do not see the answer to your question on this page, click here to view other FAQ categories.

TroopMaster/PackMaster Web
   1. How do I upload my database to the website using the Automatic option? (Recommended)
   2. I get an error when I try to upload my database to the website, what can I do?
   3. How do I manually upload my data? (NOTE: This is only necessary if the Automatic option does not work)
   4. How do I sync my database from the website using the Automatic option? (Recommended)
   5. I get an error when I try to sync my database to the website, what should I do?
   6. How do I manually Sync my data? (NOTE: This is only necessary if the Automatic option does not work)
   7. When I try to login to TroopMaster Web it says 'TroopMaster Web is currently locked'.
   8. How do I unlock the Database?
   9. How do I create/edit passwords for my other users?
   10. I lost/misplaced my administrator UserID and Password. How do I get that resent to me?
   11. How does TroopMaster sync the database and who’s changes takes precedence?
   12. How do I cancel my TroopMaster Web account?
   13. How do I change my recurring billing to a different user or credit card?
   14. What are the main differences between TroopMaster DotNet and TroopMaster Web?
   15. I have logged in with a 'ReadOnly' password but I can still make changes, why?
   16. Can you use both TroopMaster DotNet and TroopMaster Web?
   17. How do I restore an automated backup for TroopMaster from TroopMaster Web’s automated backup feature?
   18. How do I setup TroopMaster to create an offsite automated backup to TroopMaster Web?
   19. I can’t connect to TroopMaster Web using my BlackBerry, what’s wrong?
   20. I get an error message that says ’Too many redirects’. What can I do to fix this?
   21. How do I define a more ‘friendly name’ for my site (e.g. www.troopmasterweb.com/troop123)?
   22. Can I use my own Domain Name?
   23. We are changing administrators. How do we set up a new machine to sync with the Web database?
   24. Can I embed Google Calendar into my unit's website?

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