TroopMaster Web Getting Started Guide

(for customers using our desktop TroopMaster program)

NOTE: If you are new to TroopMaster Web, we have created a variety of 'How To' Videos to give you an overview of the program and also demonstrate how to use certain features in the system. These can be viewed at:

The following steps will help you get started with your new TroopMaster Web:

  1. From TroopMaster desktop create an Export file to upload to the new TroopMaster Web.

    1. Make sure you have version 4.11e or greater under Help>About.

    2. Go to File>Export>TroopMaster 2016 and save this file to a location on your hard drive that you can find later.

    3. Log into your new TroopMaster Web Account (settings below). Go to File>Import From TroopMaster.

    4. Click Upload Import File and select the 'TM2016mdb' file that you saved in step 3b.

    5. If you also have archived data you would like to import, this can be done as well. Instructions for the complete procedure can be found in the instructional video listed below.

    NOTE: A video of this process can also be viewed at:

  2. Configure the UserID and Password settings for your members.

    Instructions for Permission Groups to set access levels for each group:

    Instructions for User Accounts and Auto Generating Passwords:

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  3. Once you create a UserID/Password for each user and marked them as Active, your members can choose to install our TM Mobile App from their app store. Once installed, users can enter their new login settings in the mobile app. Users should also make sure to select the TM Web 2.0 option so they can connect to the site.

  4. You can also choose to create a custom website for your unit.

    Instructions on how to create your Custom Website:

NOTE: TroopMaster Web 2.0 is a stand-alone application which no longer relies on a desktop installation for operation of the system. If your unit requires a desktop installation of the program, we recommend that you continue using the original TroopMaster program with TroopMaster Web until our new desktop version is released in 2017. TroopMaster Web 2.0 also does not include older advancement requirements (as these are being phased out in December 2016) so, if you have scouts who are still working from the older handbooks, we also recommend that you continue using the older version to track these requirements. Once all of your scouts have transitioned to the new handbooks, all of the current requirements can then be tracked in TroopMaster Web 2.0 going forward.