Web 2.0 Getting Started Guide

(for customers using our original Web 1.0)

As a current Web 1.0 customer, you are automatically entitled full access to our new version at no charge. Our new Web 2.0 no longer requires the use of the Desktop or DotNet program. Web 2.0 now contains all of the features/reports from our previous program plus a whole lot more. Your existing data can easily be imported into the new system to bring over all of your records and get started in the new platform. Your current database will remain separate from the new system and will not be modified.

If you would like to take a look at the new system before deciding to make the switch, we also have a variety of videos available for you to view at: http://www.troopmaster.com/sneakpeek.html

We also offer a variety of 'How-To' Videos to help demonstrate specific features in the new system as well. A complete listing is available at:

TroopMaster Web 2.0: http://www.troopmaster.com/howtotm.html

PackMaster Web 2.0: http://www.troopmaster.com/howtopm.html


The following steps will help you get started with your new Web 2.0:


  1. If your leaders are using our Mobile app, have all of your users sync to make sure their data is uploaded to the old site.

    1. Approve any changes, if necessary.

    2. Disable mobile access to the old site to avoid further changes to the old database. In your existing Web 1.0, click File>TM/PM Mobile and then uncheck the box labeled 'Activate TM/PM Mobile App connectivity'.

  2. In your desktop program, select the File>TroopMaster/PackMaster Web>Sync option on the main menu. Then, click Sync to merge all changes from your website with any changes made in the desktop system. This will ensure all changes from the web and desktop systems are up to date.

  3. From your desktop program, create an Export file to upload to the new Web 2.0.

    1. Make sure you have version TroopMaster 4.11e/PackMaster V4.05b or greater under Help>About. If you are still using an older version, updates can be downloaded from our website at: http://www.troopmaster.com/downloads/

    2. Go to File>Export>TroopMaster/PackMaster 2016 and save this file to a location on your hard drive that you can find later.

    3. Log into your new Web 2.0 Account (settings below). Go to File>Import From TroopMaster/PackMaster.

    4. Click Upload Import File and select the 'TM2016mdb' or 'PM2016.mdb' file that you saved in step 3b.

    5. If you also have archived data you would like to import, this can be done as well. Instructions for the complete procedure can be found in the instructional video listed below.

    NOTE: A video of this process can also be viewed at: https://youtu.be/E2jH-miJUPM

  4. The permissions system has been greatly improved over the old web. However, the additional features and options we have included will require you to reconfigure the UserID and Password settings for your members. Don't worry though, this process is now easier than ever.

    Instructions for Permission Groups to set access levels for each group:

    https://youtu.be/L45e_14Gqt4?list=PLOYOAA7Mbe2cD4GtepwCPkWJOzTCDgbsY

    Instructions for User Accounts and Auto Generating Passwords:

    https />/youtu.be/zMuSinLPXJM?list=PLOYOAA7Mbe2cD4GtepwCPkWJOzTCDgbsY

  5. Once you create a UserID/Password for each user and marked them as Active, they can then install the latest version of TM/PM Mobile from their app store. Once installed, users can enter their new login settings in the mobile app. Users should also make sure to select the Web 2.0 option so they can connect to the new site.

  6. For units who have created a Custom Website on the old Web 1.0, we now offer new and much improved website capabilities in our new system. Due to the extensive changes, it does require that you to manually copy your content over to the new format, but the features on the new system are well worth it.

    Instructions on how to create your Custom Website:

    https://youtu.be/DwoeZGEraPc?list=PLOYOAA7Mbe2cD4GtepwCPkWJOzTCDgbsY

  7. Once your new site is configured you can disable your old site by logging into your old Web 1.0 account. Go to File>TroopMaster/PackMaster Web 2.0 and the click the Turn Off Web 1.0 button.

  8. To setup the Mobile app with Web 2.0 you must have the latest version of TM/PM Mobile installed on your device. Once you have the latest verison, go to Settings in your Mobile app and select Web 2.0 Settings. Then, select your account from the dropdown menus, type in your new UserID/Password and click Save. Once your new settings are saved, TM/PM Mobile will be ready to sync with your new site.


NOTE: Web 2.0 is a stand-alone application which no longer relies on a desktop installation for operation of the system. If your unit requires a desktop installation of the program, we recommend that you continue using the original TroopMaster/PackMaster program with Web 1.0 until our new desktop version is released in 2017.