Technical Support

IMPORTANT: Before submitting a support request, you should make sure that you are using the latest version for your program. The latest version number for each package is listed below.

TroopMaster - Version 4.02f
PackMaster - Version 4.01b

TroopLedger Millennium - Version 2.11 PackLedger Millennium - Version 2.11

TroopMaster GS - Version 1.10a
TroopMaster AHG - Version 1.01 ADMS - Version 1.01f
MBCounselors - Version 1.05

If your version is older than the version listed above, please download the update for your program from our website to see if this resolves your issue. If you already have the latest version and are still having difficulty, please fill out the form below so that we can assist you.
While we do currently provide free technical support for all of our software, we need your help to keep it free. Before submitting a Technical Support request please check both the FAQ's and the built-in Help within the program to see if your question has already been answered. Please help us keep our user support free by not contacting us directly unless you cannot find the answer yourself.
NOTE: If you are reporting a software problem, please include the exact error message, if any.

Name:
Email Address:
Re-enter Email:
Customer Number:
City:
State:
Troop/Crew/Pack #:
Operating System:
Program:
Version Number:	(located on the Help>About screen in your program)
Question or Problem Description: (Include the exact error message, if any. If you are using DotNet, please state that and indicate whether or not you rent your FTP site from us.)